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Helpful Tips When Your Package Arrives

Your items were shipped with either dry ice or gel packs to help keep them at the optimal temperature. Here are some helpful tips on how to properly handle products and shipping materials when your package arrives.

If Dry Ice is Included

If dry ice remains in the cooler, please Do NOT touch the remaining dry ice with bare hands! Instead, leave it in the cooler in an area with good ventilation and allow it to evaporate.

If Gel Packs are Included

REUSE: Rinse off the gel pack and store in the freezer to reuse

DISPOSE: Cut open gel pack along the top seal, pour non-toxic, 100% drain safe contents into a drain with running water

PLANT FOOD: Dilute 1 teaspoon gel solution with 1 gallon water before applying to indoor or outdoor plant

Freezing and Thawing

As long as your items are refrigerator cold when they arrive they may be refrozen. However, raw chicken and seafood items should NOT be refrozen. Instead, store in the refrigerator and prepare within 3-5 days of arrival.

Wondering how long you can keep steak, ground beef, roasts and other meats frozen? That depends on the meat. Check out our storage guide for the best way to store steak and other meats in the freezer.

Want to dig in soon? Check out our defrosting guide for the best way to defrost steak and other frozen meats.

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