WHAT DO I DO WHEN THE PACKAGE ARRIVES ?
Congratulations–you're about to enjoy one of our many premium foods. Here's what you should do immediately after receiving your shipment.
First things first: Remain cool. The same goes for your shipment. Meat should feel cool to the touch and it will maintain its quality even if the dry ice has evaporated in the insulated cooler. Refreeze or store the meat in the refrigerator.
For North Atlantic Lobster Tails or any fish, shrimp or chicken products: Do not refreeze. If these arrive thawed, call us at 800 524 1844. (You can refreeze crab cakes.)